Product Manager - Commercial Voyage Lifecycle in Bengaluru

Department: Marine
Vessel Type: Any
Rank: 2nd Officer
Type: Full Time
Qualifications: Fresh 2nd Officer or Chief Officer Done MBA or a Product management course from a reputed college Worked as a software or product company for 1-2 yrs Bachelor’s or Master’s degree in Engineering, Computer Science, Business, or a related field. Equivalent expertise through demonstrated work is accepted. 6–9 years of product management experience, with a track record of shipping and scaling B2B SaaS products — ideally in data-rich or workflow-heavy domains. • Proven ownership of a product end-to-end, from discovery through launch and iteration, with accountability for adoption and business outcomes. • Experience driving adoption against entrenched incumbent tools and habits — you have moved professionals off something that already worked well enough. • Strong discovery and prioritisation judgement, and the ability to defend hard trade-offs. • Strong ability to write clear requirements and work closely with Engineering and Design • Ability to secure contribution from teams you do not own, on the strength of the argument rather than reporting lines. • Clear communication — able to align engineers, designers and commercial teams around one agenda. • Data-informed decision-making: defines metrics, reads analytics, decides on evidence. • Experience shipping AI or agentic product capability is a strong advantage — judgement about where automation is trustworthy today, and how trust is earned before autonomy is widened. • Comfort with ambiguity and a bias for outcomes over output — you measure success by adoption and value delivered, not features shipped. • Maritime, logistics, or other complex operational domain experience is a strong advantage but not mandatory — curiosity and speed of learning matter more.

Description

The Product Manager owns COMPANY’s flagship customer-facing platform for the commercial voyage lifecycle, and the entry point to the wider suite. Today an operator manages five to seven vessels. Our goal is fifty — with each voyage run more profitably. That asks two things of the platform: workflows that remove manual effort, and decision support that tells the operator what needs attention and why. This role owns both. This is an AI-first product. Much of the operator’s day — chasing noon reports, reconciling port costs, spotting a voyage drifting off budget — should run as agents that act, escalate the exceptions, and explain themselves. Autonomy is earned progressively — suggest, then act on approval, then run unattended with exceptions escalated. Designing that path, and the evidence that moves a workflow along it, is central to the role. KEY RESPONSIBILITIES 1. Product Strategy & Roadmap • Own the platform’s vision, strategy and roadmap — defining where it creates differentiated value in the operator’s day rather than duplicating incumbent systems. • Define which parts of the operator workflow the platform owns, which it draws from other COMPANY modules, and which it integrates with and leaves alone. • Identify the operator workflows AI agents can run end-to-end, and decide where each one sits today on the path to full autonomy. Job Description • Run discovery with operators and domain experts; prioritise ruthlessly and make the trade-offs explicit. 2. Delivery & Cross-Functional Working • Take initiatives end-to-end — concept, specification, delivery, launch, iteration — partnering daily with Engineering and Design. • Write clear requirements covering expected behaviour, edge cases, and the realities of maritime data — incomplete, late and contradictory. • Specify agent behaviour and the human-in-the-loop: what the agent did, why, how confident it is, and how the operator overrides it — and what evidence earns it the next level of autonomy. • Work with peer product managers and the platform team so the suite reads as one product, not stitched screens. • Drive go-to-market readiness with Commercial, Operations and Customer Success. 3. Adoption & Outcomes • Own adoption and business impact — measured by depth and frequency of use, not registered accounts. • Track what proves value: vessels per operator, time saved per voyage, cost avoided, and work completed by agents without intervention. • Close the loop between production usage, customer feedback and the roadmap. • Treat trust as a product outcome — one confidently wrong recommendation costs more than ten correct ones earn. • Report honestly on what is working and what is not. 4. Customer & Domain • Sit with ship operators, owners and charterers regularly — observe the work, don’t only collect requests.• Work with COMPANY’s maritime domain experts to ensure every product decision reflects real operational context and edge cases. • Stay current on the maritime technology landscape and competitor offerings, translating relevant insight into the roadmap.

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