Description
<p><strong>Job Responsibilities:</strong></p><ul><li><p>Oversee the daily operations, support, and maintenance of PAL ERP modules, including:</p></li></ul><p>o Planned Maintenance System (PMS)</p><p>o QHSE</p><p>o Voyage</p><p>o Drydock</p><p>o Data Library</p><ul><li><p>Conduct quality assurance and resolve implementation challenges related to PMS ensure uniform structure and efficient database management across the fleet.</p></li><li><p>Oversee the implementation of PMS database of new vessels.</p></li><li><p>Deliver training for seafarers and office personnel to ensure effective system usage.</p></li><li><p> Liaise with ERP software vendor to align product enhancements with company needs.</p></li><li><p> Perform QA testing of new functionalities and oversee smooth rollouts.</p></li><li><p>Participate in QA for internally developed BI tools and support data analysis initiatives.</p></li><li><p>Create and maintain user manuals and documentation for ERP modules.</p></li><li><p>Generate reports as required for senior management.</p></li><li><p>Utilize issue tracking tools like Jira and Service Desk to resolve technical problems efficiently.</p></li></ul><p><strong>Requirements:</strong></p><ul><li><p>Experience with ERP systems, preferably PAL.</p></li><li><p>Sailing experience will be an additional advantage.</p></li><li><p>Strong understanding of PMS and marine operations.</p></li><li><p>Experience with training, documentation, and user support.</p></li><li><p>Proficient in project management and helpdesk platforms.</p></li><li><p>Analytical mindset with a strong focus on quality and detail.</p></li><li><p>Excellent communication and interpersonal skills.</p></li></ul><p><strong>Specific skills & Personal characteristics:</strong></p><ul><li><p>Sailing experience</p></li><li><p>ERP Implementation</p></li><li><p>Great interpersonal skills</p></li><li><p>Training and Development</p></li><li><p>Very high service consciousness.</p></li><li><p>Responsible, diligent & independent.</p></li><li><p>Discretion, loyalty, and reliability.</p></li></ul><p></p>