Business Development Manager - Freight Forwarding - Field Sales in Mumbai, Ahmedabad

Department: Freight Forwarding
Type: Full Time
Qualifications: Graduate or MBA.

Description

Key Responsibilities:<ul><li>Identify and develop new business opportunities through cold calling, prospecting, networking, and client meetings.</li><li>Present business proposals, negotiate commercial terms, and close sales opportunities.</li><li>Conduct regular sales and service visits, maintaining accurate sales reports and activity records.</li><li>Build and maintain strong client relationships to drive repeat business and account growth.</li><li>Address client queries and concerns promptly, ensuring effective resolution.</li><li>Manage sales leads, pipeline tracking, and follow-ups through individual and joint client visits with reporting managers.</li><li>Support commercial and collection activities, including credit appraisal and approval processes.</li><li>Maintain and update daily sales trackers and CRM records.</li><li>Drive cross-selling and upselling opportunities within existing customer accounts.</li><li>Coordinate with internal teams and management to deliver customer solutions and achieve business objectives.</li><li>Achieve monthly and quarterly KPIs, including Gross Profit targets, sales calls, service calls, and customer conversions.</li><li>Focus on Strategic and Key Account Management to build long-term business partnerships.</li><li>Expand the customer base across local, regional, and global markets while maximizing freight forwarding revenue and margins. </li></ul>Experience & Qualification Requirements:<ul><li>7–9 years (or more) of relevant sales/business development experience.</li><li>Prior experience in the Freight Forwarding or Logistics industry is mandatory.</li><li>Strong communication skills with excellent English proficiency (written and verbal).</li><li>Self-motivated, independent, and results-oriented.</li><li>High level of integrity, professionalism, and ethical conduct.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent interpersonal and relationship management abilities.</li><li>Proficient in MS Word, Excel, and PowerPoint. </li></ul>Preferred Profile: Candidates with a proven track record in freight forwarding sales, key account management, and business development within logistics organizations.

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