Description
<p><strong>Core purpose of the role: </strong><br />The operations team is a vital point of contact between all stakeholders involved in the bunker delivery, supporting our trading team with the communication and active monitoring of supplies to deliver a superior service to our clients and assure a safe and in-time delivery.</p><p></p><p><strong>Summary of responsibilities:</strong></p><p></p><p><strong>Responsibilities:</strong></p><p>• Establish early communication with the stakeholders involved.</p><p>• Scheduling and tracking of supplies such as obtaining ETA updates & berthing</p><p>information as well as supply schedules and keep the trading department up to date on the progress.</p><p>• Proactive identification of operational risks (i.e. supply restrictions, weather conditions)</p><p>• Immediately inform stakeholders of any issues prior, during or after the delivery</p><p>• Active monitoring on the day of delivery</p><p>• Collect supply documents upon completion of the delivery.</p><p>• Assist with appointing agencies & surveying companies.</p><p>• Maintain relationships with agencies, surveyor and suppliers.</p><p>• Support the Claims department with dispute investigations.</p><p>• Assisting accounts to obtain relevant documentation for invoicing</p><p>• Provide daily weather updates.</p><p></p><p><strong>Skills, experience and attributes</strong></p><p>• Previous Operations Shipping Experience, ideally in bunkers, agency or logistics</p><p>• Proactive thinking</p><p>• Strong communication and teamwork skills</p><p><strong>• Reliable</strong></p><p>• Hardworking with the ability to multi-task.</p><p>• Respects confidentiality</p><p>• Attention to detail.</p><p>• Very good English knowledge</p><p></p><p><strong>Candidates will be required to work in the<u> US / Europe / Africa</u> for this role.</strong></p><p></p><p><strong>• Work Schedule:</strong><br /><strong> Candidates should be comfortable working in the <u>US shift timings from 9:00 PM to 6:00 AM IST OR Europe / Africa - Shift timings - 12-9 PM.</u></strong><u><br /></u><br /><br /></p>